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Getting started

Welcome to Vistralio. This page covers your first ten minutes with the system.

Mitch Wigham
Updated 24 June 2026 · 11 views

Getting started

Welcome to Vistralio. This page covers your first ten minutes with the system.

Signing in

After installation, the installer prints a generated admin password. Sign in at the URL you configured (e.g. https://cctv.example.com) with:

  • Username: admin
  • Password: (printed at the end of install.sh)

The very first thing to do is change this password. Open Settings → Account and set a new one.

Fresh installs also receive an automatically generated 30-day trial license, created by the local license server during installation and applied to the instance before first login.

The navigation

The left sidebar contains the main areas:

  • Dashboard — your configurable home page
  • Cameras — the camera grid; click any card to open the live view, click the cog icon to configure it
  • Playback — the dedicated recordings viewer with camera selector, timeline, scrubber, and speed controls
  • Events — chronological list of detections
  • Export — download recorded footage
  • Schedules — alarm-suppression rules
  • Settings — branding, DNS, account, and (if you're an admin) the rest
  • Admin -> Advanced -> System — storage paths, logging, restart, and software updates
  • Admin -> Advanced -> Documentation — read the bundled support, API, and devops guides inside the WebUI

What you see here depends on your permissions. A user with cameras.view only will not see the Settings or Schedules entries.

Default permissions

The seeded admin account has every permission. New users you create start with none — you have to grant permissions explicitly. See Users, groups & permissions for the catalog.

Next steps

Need help?

  • Turn on diagnostic mode in Admin -> Advanced -> System to get full stack traces and remediation hints — see Troubleshooting
  • Check the API directly at https://connect.vistralio.co.uk/api/ — the built-in authenticated explorer; also reachable at your web UI hostname under /api/

Still need help?

Log a support ticket and the team will pick it up from this page.